Construction Project Scheduling – Construction and Schedule Management Services

Construction Scheduling. Including Inspection, Testing, and Commissioning Activities in the Construction CPM Schedule?

Are you including activities for the testing of equipment and systems, inspections for acceptance of systems and areas, and the commissioning of systems when you develop your baseline schedule?

People often focus on the “construction” activities when developing the schedule.

But the construction activities are only a part of the plan to execute the project. There are submittals and procurement, permits, and the closeout process.

One of the areas often overlooked is the inspection, testing, and commissioning process. There will be all kinds of inspections for the acceptance of specific work and entire systems. While it’s not a good idea to try and add all the specific installation inspections and tests that occur on an almost daily basis. We should include the inspections and tests for systems.

It makes sense to include an inspection and pre-operational test for the fire alarm system, fire suppression system, elevator, security system, electrical system, and mechanical system for a specific area or structure. There may be more for your specific project… Unfortunately, I see schedules that only have an activity at the end of the schedule named “commission” or “punch list inspection”. These activities are vague and can’t really address the need to test the systems individually and as necessary, in conjunction with each other. (Think Fire Alarm and Elevator or Fire Alarm and HVAC system zone controls).

Sometimes, the schedule specifications will include specific requirements for the inspection, testing and commissioning processes. Usually, the specification requirements are more general. Regardless, it is in the best interest of the project to include activities for these quality assurance activities in the schedule.

Not having a series of activities for the development, submittal, review, and approval of a fire alarm test plan or mechanical system commissioning plan creates a large risk for the schedule. While everyone may understand these plans are necessary and the testing is required before substantial completion can be obtained, many project teams don’t include the entire process in the project schedule. We also need the actual start-up and pre-operational inspection and testing work, the commissioning of the system, and the performance testing in the schedule. Depending on the size of the project and system, these may or may not occur at the same time. For a smaller renovation project, it’s not unreasonable to expect the inspection, testing and commissioning of a system will all happen at the same time over the course of a couple of days. On a larger more complex project, there may be a third-party commissioning agent and the system may be large and complex enough that the inspection and pre-operational testing will take several days with additional coordination with other systems.

Not including activities for this work will create a delay situation at the back end of the project, when you can least afford it.

We need to put a lot of effort into looking at the end of project QA and closeout work to make sure we include everything we need. If we do not have the time for this work allocated at the beginning of the project, we will certainly not have any room to execute this work at the end of the project.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. CPM Schedules for Government Construction Projects.

You’ve been successful in winning a government construction contract. Maybe it’s a project administered by a Federal agency like the United States Army Corps of Engineers or the Veteran’s Administration. Maybe it is a state agency. At any rate, if you haven’t started developing the project’s Baseline Schedule, now is the time to start.

The place to start is the CPM schedule requirements from the RFP docs. Although they may be found in different sections, almost every agency has CPM schedule requirements in their contracts. They all vary, but they are usually much more stringent than the commercial CPM schedule requirements most contractors are comfortable with.

Are you prepared to develop your baseline schedule while meeting these more stringent requirements?

There are usually limitations on the duration for work activities. There can be requirements for activity coding which you may not be familiar with. You need to understand how to develop project-level calendars, resources and activity code.

A CPM Schedule Consultant with experience developing and managing these types of schedules is a valuable resource for you. Even if you plan to keep your schedule work in-house, having an experienced CPM schedule consultant available for advice and mentoring is a good bet.

There is nothing magical or overly difficult about meeting the CPM schedule requirements, but it can be costly in terms of time and aggravation if you have to keep correcting the baseline schedule when you’re unable to get owner approval. You will have your hands full getting the site safety plan or accident prevention plan accepted. There is also the Quality Control Plan. These administrative submittals and other early submittals and subcontractor buy-out will keep your PM team tied up for the beginning of the project. A little help with your schedule development will relieve the pressure of getting all the required preconstruction work completed so you can start mobilization and doing the real project work.

And most importantly, you must have your baseline schedule accepted to be able to develop your first progress update and submit your invoice.

The key is paying attention to all the detailed requirements. These agencies usually enforce conformance with these specifications. The development of calendars, the special activity code structure, the method of assigning resources and cost, and the use of constraints are all spelled out in great detail.

Don’t be afraid to reach out for help. There are many CPM schedule consultants with plenty of experience working with these CPM schedule requirements. Find someone you’re comfortable with and let them take some of the burden from you….

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. Managing the Project with the Schedule.

You’ve put the time and effort into developing a CPM schedule for the project. You have the Baseline Schedule approved. What do you do with it now?

Do you use it to create your monthly invoicing? Do you use it to document delays? Did you really only develop it to satisfy the contract requirements?

Do you use it to help you manage the project?

The project schedule is a great tool for managing the project. Oh, it’s also good for invoicing, delay documentation, and satisfying a specification requirement…. But, if a PM will use the schedule to help manage the project workflow, life will be a little bit easier…

If you manage the schedule updates properly, your schedule will show you which work is critical, which is near critical, and which work can slide a little. This is itself frees you from worrying too much about what should be your focus. Get the critical work done now or sooner, don’t lose track of the near-critical work, and try not to let the other work slip.

If I have anything negative to say about using the project schedule, it is the tendency to let non-critical work slip. This will result in stacking and trade congestion which is extremely difficult to recover from. Always push all work all the time. But, critical and near critical work comes first.

Keeping the schedule current and properly updated will really help in resource projection and your subcontractors will be much happier when they see that you actually follow a schedule. For example, if you have progressed better than planned on the structure, you can see from the updated schedule that the subsequent work will be ready sooner allowing you to provide a date for follow-on subcontractors to mobilize and get work started, well ahead of time so they can better manage their workforce and delivery.

When delays do occur, having a good schedule helps in mitigating and measuring the impact. You can see potential resource shortage issues early and take action.

There are so many reasons a good CPM schedule will help the PM. As a CPM Schedule Consultant, it’s hard to see why many contractors have so much resistance to putting in the effort and time to develop a good schedule in the first place.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView. Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. Schedule Performance Measurement, Part 1. (For Owners).

Are you responsible for monitoring and responding to the Contractor’s schedule performance on the project?

Do you review each schedule update and compare dates in the new update with the dates in the baseline schedule?

Do you compare the Milestone Activity dates to the baseline schedule?

There are many different methods of analyzing project schedule performance.

When we review a schedule progress update, we need to first determine if the schedule update is a valid update. By that, I mean is the logic still complete? Have there been any revisions with this update that result in the schedule not meeting the contract requirements or best practices? It doesn’t take much to render a schedule useless….

There are most likely logic revisions, changes to lag values, or possible changes to calendars or calendar assignments. There are also deletions and additions of activities and/or Activity Relationships. Then there are changes to quantities or Resources which may impact Activity Durations or Resource Calendars, depending on the schedule settings selected.

This should all be addressed in a manner that conveys the actual revisions with the reasons for the revisions as part of the schedule update narrative the Contractor submits with the schedule update. Unfortunately, this is rare. Typically, we see the “digger” report with a general comment addressing the high-level view of the update.

Not really helpful for our use.

So, we plow ahead with the intent to complete our review of the schedule update for this period.

First, we need to complete several “quality checks” of the schedule to validate it for use.

In my next post, I will walk through some of the more common items we check for.

Until then, be suspect of schedule updates without, or with vague schedule update narratives. There is much that can be changed in the program, that will not be transparent to the owner without a thorough review and analysis of the file by an experienced schedule professional.

As Planning and Schedule Professionals, we need to provide the Project Team with the “tools” they need to manage the project. The owner needs to know what the performance of the actual work in the field is, compared to the planned performance. Unless we have a valid schedule update to measure with, and against, and understand the impact of acceptable schedule revisions, we cannot provide any accurate performance measurement.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. What Schedule Reports do you Need? (For Owners).

Do you receive a truckload of schedule reports each month from the contractor?

Do you actually look at or use them all?

Do you know there are many ways of looking at the schedule to be able to review progress, planned work, work that is slipping, or work that is Near Critical?

There are all kinds of reports the contractor can provide. But, it’s best if they know what you will need before they develop the Baseline Project Schedule.

When the contractor develops the schedule, they create groups of activity codes which they assign to activities to be able to filter, sort, and group activities in various ways.

They can assign phase, trade or responsibility, area, work type and many other code assignments.

The CPM schedule can be presented is a number of ways, but typically, we see an xer file, a schedule narrative, and a group of “layouts” in pdf format.

As the owner, you need to know what “layouts” to ask for!

Your specifications should at a minimum require a Critical Path layout with the Critical Path set to equal the Longest Path. I like to show the activity ID, Description, Physical and Duration Complete, Original, Remaining and AT Completion duration columns. Also, the Start, Finish, and Total Float columns. I like to group this by the project and sort on Start and then Finish Dates. This provides the “waterfall” view of the Critical Path. With the At Completion Duration column shown, I can see if there is any delay to any in-progress activities driving the Critical Path.

Your specifications should also at a minimum require a Total Float layout. I like to set this up to be grouped by the project, sorted on Total Float and then Start and then Finish. I show the same columns as I do for the Critical Path layout above. This provides a series of “waterfalls” based on Total Float values. For projects with multiple activity calendars, we cannot rely on the Total Float value to provide an accurate representation of the Near Critical Path(s) and subsequent network paths. But, it is very useful if you keep in mind what activity calendar the types of activities you are looking at typically have assigned. Knowing another network path is only a few days away from being Critical is, well, critical.

The classic layout grouped by WBS or some sort of activity coding is typical. This is the layout you get which shows the project phasing and deliverables broken down with the supporting activities. This is a necessary layout and is almost always provided by the contractor.

There are ways to format a layout to show activities taking longer than planned, not starting or finishing as planned, and planned to start or be underway in the next few weeks. These layouts are all helpful to the owner and the contractor.

Feel free to ask me about layouts I typically use. I’m happy to explain what I use and why.

As Planning and Schedule Professionals, we need to provide the Project Team with the “tools” they need to manage the project. The owner needs to know what presentations to require. We can help them.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. The Reality of a Project Schedule, (For Owners).

Do contractors and project owners view the project schedule differently?

Most of the time? You bet!

The contractor develops the schedule because the contract specifications require a project schedule or because they need a plan to manage the project execution or both. Does the contractor need the same degree of detail or planning as the project owner? Probably more.

The project owner wants the project schedule as assurance from the contractor that they have a plan and can execute the project. They also need the schedule to plan their own activities for the project and plan internal activities which may be separate from the project.

Most projects now require a CPM schedule. This forces the contractor to develop more detailed logic, with specific calendars. They cannot get by with a simple bar (Gantt) chart type of a schedule which simply lists the activities in the planned sequence. The contractor must develop a complex organization of finite activities with associated logic, calendars, constraints and best practices.

The project owner benefits from this, they can have a higher level of confidence in the schedule!

Or can they?

When you plan the project by breaking down the deliverables, verifying resources availability, acknowledging internal and external constraints, and planning the basic phasing and sequencing if the work, the required project completion date is a facet of the planning, but not the driver. We simply plan how we will schedule the project.

When we sequence the deliverables and add the supporting activities, based on our planning effort, we often find we will not finish the project by the contract completion date, as required.

We then consider adding resources to shorten activity durations and/or sequencing some work to run concurrently. We do this by attacking the current Longest Path, iteratively as the Longest Path keeps shifting until we have a schedule that meets the contract completion requirements.

As the project owner, you generally do not know about this exercise. You do not realize how much schedule risk has been added to the project. For larger and more sophisticated projects or owners, the use of risk management for cost, scope, and schedule is common. But, for many medium and some larger projects, there are not resources available for risk assessment and management.

For these projects, the owner believes the contractor can execute the project as planned. Often, the contractor is anxious and understands there is the additional risk and has analyzed the risk and provided a mitigation plan. However, the risk remains.

Any impact to the project schedule Critical or Near Critical Path can derail the project. There simply isn’t schedule contingency available to absorb any impact. Many owners believe the contractor has built-in contingency, just as they believe the contractor has a cost contingency. Usually, they have a cost contingency, but often it is negligible. They bid the project to win the project and keeping the contingency slim is part of winning….

Seldom is there any real schedule contingency. Contractors must address even slight impacts to the execution or sequencing of work. Owners believe the contractor should anticipate these and absorb them. It is all contractors can do to mitigate their own impact issues, much less absorb owner impacts.

How can we, as Planning and Schedule Professionals help?

I can only speak for myself…

When providing owner’s schedule oversight and management support, I try to identify the types of items in the schedule which would prevent the project team from using the schedule to accurately forecast and manage the work. It is in the best interest of all parties if the schedule is valid for use. Often, the contractors disagree and push back, but for the benefit of the project as a whole, we have to force the use of solid, valid CPM schedules.

Unfortunately, and far too often, the contract schedule requirements do not provide the support necessary to force the quality of schedule we need…. So, we do the best we can…

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. “All the Other Work” Progress Update Information for Owners.

As a continuation of my previous posts, I will continue to discuss some of the important progress update items we review and analyze.

I will now discuss the process of analyzing the actual performance of work NOT on the Critical and Near Critical Path(s).

When the contractor adds the actual Start and Finish Date and expected Finish Date data to the schedule update, the new scheduled completion date if most often not what any of us want. Usually, there has been slippage in work progress in an area that must be addressed.

This is most often caused by a lack of adequate progress for work on the Critical Path and/or the Near Critical Path(s).

However, we must not forget to monitor and address non-performance for work not on the Critical Path or Near Critical Path(s).

One of the reasons we work to make the schedule logic as complete and defined as possible is to allow the planned sequencing of finite work activities to drive the schedule. This provides a dynamic logic network for the planning and control of the project.

The result of all the work breakdown, resource allocation, and logic assignments produces multiple network “paths” through the schedule. The paths we’re always looking for is the Critical Path, and then the Near Critical Path(s). These are determined by the scheduling algorithm and have Total Float values based on this calculation.

But what about the “other” activities that are not Critical or Near Critical? They have higher Total Float values, so they can be done anytime as long as we don’t let them get Critical, right?

That is not a good idea. I believe it is best to complete the work, when you can; efficiently, of course. Letting the work push out because it is not “Critical” or has “Float” only sets the project up for failure.

If you’re cost or unit loading the schedule, you typically produce a Baseline Curve of some sort to plot the resource or cost spread over time. This curve is comprised of all the activities. Letting work slip pushes the curve and the required cost and resources out and this can quickly overwhelm the availability of resources to complete the work when it “stacks” up. Unfortunately, this is all too common.

Many Superintendents push their work everywhere, all the time, and for good reason. They learned early on that letting work slip will come back to haunt them.

The owner needs to monitor for work slippage. The project can easily show an on-time completion with the Critical Path looking very pretty. But, they should also be concerned with the Schedule Performance Indicator. This will show if work is pushing out because the projected curve will push out. Of course, we have to balance the work, so we maintain the curve and the Critical Path to achieve on-time completion, in the most cost-effective manner. This is another item the Owner’s scheduler should be analyzing and reporting on. We can list activities which did not start as planned, did not finish as planned or could have started but did not. We can also list activities which have started but made little or no progress. While there are going to be valid reasons for some work not starting, finishing or progressing as planned, the reasons should all be explained in the schedule update narrative provided by the contractor. They know the reasons and can best explain them. If they do not provide this information, the project team really needs to investigate and determine what is driving the slippage. It is much better to tackle this kind of problem early. It is rare that a project can recover if slippage continues very long at all.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. Network Logic Progress Update Information for Owners.

As a continuation of my previous posts, I will continue to discuss some of the important progress update items we review and analyze.

I will now discuss the process of verifying the network logic is complete.

The contractor will investigate and add resources or increase hours for that work or re-sequence the work in the most cost-effective manner possible to recover any lost time. The contractor is usually required to convey that plan to you with the schedule update narrative. However, this is seldom the complete picture…..

Quite simply, when there are logic changes made, it is easy to create missing logic such as an activity with one successor with only a Start-to-Start, SS relationship. This leaves this logic open as the finish of the activity does not drive the start or finish of any other work.

Reverse logic can also be inadvertently created. This is when an activity has only a predecessor with a Finish-to-Finish, FF relationship and a successor with an SS relationship. With this condition, any increase in duration of this activity will actually pull the successor back in time. Not realistic…

Those are a couple of the basic items we look at.

It is simple enough to “recover” time on the update by shortening a duration here or there and perhaps changing some Finish-to-Start, FS logic to Start-to-Start, SS logic. If the contractor can actually commit to the production necessary to achieve the shorter duration, great. If the work can actually be completed with the new logic, that’s good too.

The means and methods of how the contract plans to execute the project is really only of concern to us if it is blatantly clear it is not achievable. This is only my humble opinion. We won’t delve into construction contract law in my posts. I’m not qualified.

However, the schedule specifications and schedule best practices have been developed to provide a means of maintaining a valid schedule. We can argue means and methods of the execution, but the requirements for the schedule provide us with the tools to manage the schedule update process correctly and keep a valid schedule in place each period for managing the work and potential delays and changes.

That said, we run filters and programs that provide us with the list of items changed between schedules. This lets us know what changed, but not necessarily why. This is why the schedule update narrative is important. It is the contractor’s tool to convey this information to the owner.

If we find several relationship changes to activities which were on the previous period schedule update Critical Path for Near Critical Path(s), we need to know why these logic revisions where made. Was it to better sequence the work based on input from the subcontractor’s performing the work? Is it an attempt to shift the Critical Path? Is it masking a lack of performance for work on the Critical Path? Same holds true for the Near Critical Path(s).

Often times, the contractor is able to better plan the work immediately in front of them. This involves minor revisions to the logic and/or durations. Any changes to these items and other items such as calendars and resources should be included in the schedule update narrative and explained.

It’s easy to spot the poor performance trend when you have an Owner’s scheduler review each update period. This provides an early flag for the owner and the contractor, so the necessary actions can be taken to recover sooner rather than later……

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. Contract Duration and the Finish Date.

When we develop the Baseline CPM Schedule for a construction project, we need to know the contractual dates for Beneficial Occupancy, Final Contract Completion, and any other contractually required dates for deliverables.

The calendar day difference between NTP and the Required Contract Completion Date determines the project duration in Calendar Days.

Various organizations use various names for these required dates. There is NTP for Notice to Proceed. This can be for design, construction of any segment of the project. In construction, it is usually for the start of construction, but Design-Build projects typically have NTP for Design and even interim NTP dates. The names for Contract Completion vary greatly. Beneficial Occupancy; Start Operations; Contract Completion Date; BCOM…. The list is long.

Whatever the terminology, we have to end up with a project schedule that fits into this period of performance.

We develop the schedule based on input from all stakeholders. We verify we have included the entire scope of the project. We make sure we sequence the work in a constructible manner. We use accurate durations for work activities.

Does the Project Schedule then report a finish date which meets the contractual requirement?

More often than not, it does not. Correcting this is another issue.

So, what drives the contractual finish date? Is it a business decision based on a valid business need? Is it an organizational need for a change in operations? Is a specific date to meet some public good?

Many times, the contract completion date has been established based on someone’s best guess to create the period of performance. Sometimes, the Capital Projects Team decided on the period of performance based on another similar project. Sometimes funding issues drive the period of performance.

Whatever the reason, the project must be completed within the period of performance or some type of punitive action will result. This is just one more reason to develop a robust and dynamic CPM schedule with which the Project Team can manage work proactively. The effort expended to create and manage a quality CPM schedule is easily recovered with the savings gained through improved management of work and adherence to the required finish date. Whatever it is called…..

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP

Construction Scheduling. Activity Codes and Organization.

When the schedule is developed, how do we determine the Activity Coding for each activity?

What is an Activity Coding Structure?

Many PM’s don’t know or care about the Activity Coding. Unfortunately, they are missing out on the use of a great tool.

I’d like to offer several reasons for spending the time and energy to develop and use Activity Coding.

Activity Codes are developed for the schedule based on specification requirements and a Schedule Management Plan. It can be as simple as a specific assignment for phasing. More often an Activity Code Structure is developed to include specific phasing of the project, responsibility for work, areas of work, CSI assignment, weather sensitive or not, and type of work.

I like to develop the schedule Activity Code Structure prior to building the activities out. I usually do it when I set up the calendars, resources, and WBS. After all, it is based on the plan for organizing the schedule and reporting for the various stakeholders. It is also used for schedule analysis.

Once the Activity Code Structure is set up, (Along with the calendars and calendars, resources, and WBS) we can start building out the activities for the project schedule.

If you develop the string of activities for a specific trade, which is how I usually start out the development of each trades’ work, it is easy to assign the resource and activity coding as you assign the activity calendar and resource. By having already established the Activity Code Structure, there is already a ready list of choices. This prevents inadvertently assigning similar coding for the same item.

So, we develop all the activities by WBS with the appropriate activity calendar, resource and Activity Coding.

Now we can sort and group in a multitude of ways based on the Activity Coding Structure we planned and executed.

We can group by responsibility and sort by Start Date if we have already assigned the logic. Or we can sort by Activity ID if we added the activities sequentially in the order of execution. This makes it easier to manage adding the logic. We can then group by area to see how we need to coordinate the work between trades. This is very handy for establishing preferential logic.

We most often use the Activity Coding for Layouts and presentations.

Grouping the schedule by phase and then area is a popular layout.

We can also filter by responsibility which allows us to analyze the planned sequence for each trade and verify scope. If the logic is complete and there are many activities planned for the same work period, resource allocation may be an issue. This layout allows us to assign preferential logic to assign resource flow.

There are many reasons for developing a robust Activity Coding Structure. We use them often and they offer a great method of organizing the activities for analysis.

I’m sure many of you have comments or additional insight into this subject. Please share!

I’d love to hear what you think!

Please visit https://conschmanservices.com to learn more about Construction and Schedule Management Services, LLC

Please visit my LinkedIn account to learn more about me.

Please visit my “The Blue Book” ProView.

Paul Epperson CCM, PMP, PSP, PMI-SP